The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Rooms!
“The room was perfect, with clean linens and a fresh scent that made me feel right at home.” view full review
Delicious Breakfast!
“The breakfast options were plentiful and tasty, setting a perfect start for my day.” view full review
Relaxing Spa!
“I enjoyed an amazing spa experience; the therapies offered were truly rejuvenating and blissful.” view full review
Easy Parking!
“I appreciated the convenient parking access, which made coming and going effortless during my stay.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Luggage storage
Ski to door
Ski storage
Lift
Smoke detectors
Fire extinguishers
Sports & Fitness
Skiing
Hiking
Horseback riding
Billiard tables
Darts
Table tennis
Services
Housekeeping
Ski equipment hire
Laundry
Tours/Ticket assistance
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Children
Cots
Babysitting/Child services
Children's play area
Game room
Spa & Leisure
Seasonal outdoor pool
Indoor swimming pool
Sun loungers
Night club
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Sauna
Room features
Heating
Sitting area
Terrace
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Av. Pie De Pistas S/N,
Masella,
Spain,
17538,
Catalonia
Map view
Av. Pie De Pistas S/N,
Masella,
Spain,
17538,
Catalonia
City landmarks
Ski Area
Masella
3.8
km
GIV-4082
La Molina
3.1
km
Coma Oriola
2.2
km
Masella Esqui
2.0
km
Eslalom la Pleta
2.4
km
Parc de Neu
2.4
km
Telecorda Freestyle
2.4
km
Debutants Coma Oriola
2.2
km
Ski Area
Masella Coma Oriola
2.2
km
Castle
Castillo de La Torre del Rio
2.3
km
Jumbo Masella
2.4
km
Sant Pere d'Alp
2.8
km
Alp 2500
3.2
km
Trampoli
3.3
km
Casino d'Alp
2.7
km
Cap de Comella
3.3
km
Font Canaleta
3.4
km
Parroquia de Sant Pere
2.8
km
Sant Llorenc
2.9
km
barraca de pedra seca 10121
3.0
km
Church
Mare de Deu de les Neus
3.3
km
Ski Area
Pista Llarga
3.6
km
La Molina and Masella Ski Resorts
3.3
km
Rasos
5.4
km
Tosa
6.0
km
Nearby
La Masella Ski Resort
30 m
Debutants Pla de Masella
160 m
Raco
420 m
Telecorda
530 m
Masella JET
550 m
Restaurants
Skibar
190 m
Av/Josep Ma Bosch i Aymerich 12
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great location
Cozy lobby area
Crowded with school children
Limited room amenities
7.8/10
Very good
Rooms
6.7
Location
8.6
Service
8.2
Dining
6.4
Guest reviews
7.8/10
based on 9 reviews
3.5/5
based on 182 reviews
7.9
7.9/10 based on 309 reviews
#9 of 15 hotels in Alp based on Tripadvisor
Danny
United Kingdom,
May
2024
7.6/10
My stay at the hotel was a pleasant experience overall. The rooms were comfortable with a double bed and bunk beds for kids, but lacked hooks to hang coats and a clothes line. The free wifi was a nice touch, but the thin, tall ladders of the bunk beds made them challenging to use. The service was cordial and helpful, with improvements in crowd control at the restaurant. The location was excellent, just a stone's throw away from the slopes, ideal for skiing families. The dining experience, while satisfactory in the buffet, could use improvement, especially during breakfast. The facilities were convenient, catering to various needs.
Rooms
8.0
The rooms were comfortable, fitted with folding bunks suitable for a family of four, but lacked hooks and a clothes line.
Service
8.0
The service was cordial and helpful, with improvements in crowd control at the restaurant.
Location
9.0
The hotel's location was excellent, right next to the slopes, perfect for families looking to ski or explore the mountains.
Dining
6.0
The dining experience was acceptable in the buffet, but could be enhanced, especially during breakfast service.
Facilities
7.0
The facilities were practical and accommodating, catering to various needs of guests.
Christopher
United Kingdom,
April
2024
7.8/10
The hotel is ideally located in the Catalan Pyrenees, making it perfect for ski enthusiasts. The rooms are of average size, with some offering balconies, and shared lounge areas are available. While the standards at reception could be improved, the hotel is a great value for money.
Rooms
7.0
The rooms are average in size, some with balconies, and shared lounge areas. Standards at reception could be enhanced.
Service
8.0
The staff were cordial and helpful, providing a friendly and responsive service. They even improved crowd control in the restaurant by implementing group appointments.
Location
9.0
The location is top-notch, being a stone's throw away from the slopes, ideal for quick access. However, it's advisable to avoid booking during school group stays.
Dining
7.0
Dining, especially at the buffet, was satisfactory with natural products available. Although there were some queuing issues, overall, it was an okay experience.
Facilities
8.0
The hotel offers basic facilities suitable for a ski trip, including ski equipment hire and tour/ticket assistance. It provides a decent value for the price paid.
Arthur
United Kingdom,
March
2024
7.0/10
The hotel offers a mix of experiences with some positives like a cozy lobby hangout area and convenient proximity to the ski slopes, but also some downsides such as uncomfortable bunk beds and noise disturbances from the kitchen and bar area. The dining experience, while ok, had some queuing issues. The facilities were decent but had room for improvement.
Rooms
5.0
The bunk beds with very thin and tall ladders were almost impossible to use comfortably, and the noise from the kitchen or bar/playroom was disruptive.
Service
8.0
The staff was very helpful and attentive, making efforts to address concerns like WiFi connectivity and crowd control in the restaurant.
Location
9.0
I really enjoyed the lobby hangout area with its bar, games, and fireplace, and the convenient proximity to the ski slopes across from the lifts.
Dining
6.0
The dining experience, especially during queuing and in the buffet, could be better, although breakfast was satisfactory.
Facilities
7.0
The hotel had decent facilities but could benefit from some improvements to enhance the overall guest experience.
George
United Kingdom,
January
2024
7.4/10
The hotel provides comfortable rooms with free Wi-Fi and folding bunks suitable for a family of four, though the rooms felt a bit overcrowded. The service was attentive, with efforts to improve crowd control in the restaurant, and the convenient location near the slopes makes it ideal for families seeking outdoor activities. However, the dining experience was just okay with some queuing, and there were coach loads of Spanish school children around the property.
Rooms
7.0
The rooms were a little hot but comfortable, equipped with free Wi-Fi and folding bunks accommodating families.
Service
8.0
The service staff, including MONICA, were accommodating and constantly striving to enhance the guest experience.
Location
8.0
The hotel is conveniently located near the slopes, making it accessible for outdoor activities, but be prepared for the lively atmosphere with Spanish school children arriving in groups.
Dining
6.0
The dining options were average, with some queuing issues, but the Danish pastry was a highlight.
Facilities
8.0
The hotel offers a range of facilities like games, a pool, and proximity to the slopes, catering to families and outdoor enthusiasts.
Neil
United Kingdom,
December
2023
8.0/10
The hotel is ideally located next to the slopes, making it perfect for ski enthusiasts. The rooms are comfortable, with a double bed and a bunk bed suitable for a family of 4. While the rooms have free wifi, they tend to be too warm at night. The service is commendable, with improved crowd control in the restaurant and friendly staff like MONICA who go the extra mile to ensure guests' comfort. The hotel's proximity to the slopes is a major plus, but it can get crowded with Spanish school children. The dining options are decent but may involve queuing. Overall, a great choice for a ski trip with some minor drawbacks.
Rooms
8.0
The rooms are comfortable, with free wifi and fitted with folding bunks that will accommodate a family of 4. The rooms tend to be too warm at night.
Service
9.0
The service was very friendly, with improvements in crowd control in the restaurant and attentive staff like MONICA.
Location
8.0
The hotel's location right next to the slopes is ideal for ski enthusiasts. However, it can get busy with coach loads of Spanish school children.
Dining
7.0
The dining experience, except for breakfast, was decent but might involve queuing. The fresh, healthy dishes were enjoyable.
Facilities
8.0
The hotel offers essential facilities like laundry, ski equipment hire, and tours/ticket assistance, enhancing the overall stay.
Arthur
United Kingdom,
October
2023
7.2/10
The hotel is conveniently located near the slopes, making it ideal for families who want to ski or explore the mountains during summer. The rooms are average-sized with family rooms and twins available, but some have a balcony and others share a lounge area. The service was excellent, with the manager improving crowd control in the restaurant. The dining experience, except for breakfast, was decent. The facilities are well-equipped, providing essential amenities for a comfortable stay.
Rooms
6.0
The room was average-sized with amenities including folding bunks. However, my room was a smokers' room with an unpleasant smell.
Service
8.0
The manager's efforts to enhance crowd control in the restaurant were commendable. The promise to address WiFi issues promptly showed a commitment to customer satisfaction.
Location
7.0
The hotel's proximity to the slopes makes it a convenient choice for skiers. However, the influx of Spanish school children in coach loads may affect the tranquility.
Dining
7.0
The dining experience, apart from breakfast, was satisfactory. The buffet had a queuing system, which could be improved for a smoother experience.
Facilities
8.0
The hotel offers essential facilities like housekeeping, laundry, ski equipment hire, and tours/ticket assistance, ensuring a comfortable stay.
Hannah
United Kingdom,
September
2023
8.2/10
The hotel is set in a superb location, right at the bottom of the slopes with games and a stage, in the Catalan Pyrenees. The rooms are comfortable, featuring free wifi and folding bunks suitable for a family of 4, although the bunk beds with very thin and very tall ladders could be challenging. The service was friendly and attentive, ensuring a pleasant stay. Dining was average, with queuing being a downside. The hotel offers great facilities to enjoy, making it a convenient choice in the Pyrenees.
Rooms
8.0
The rooms are comfortable, with free wifi and suitable for a family of 4, but the bunk beds with thin and tall ladders may be a downside.
Service
9.0
The staff were very helpful and attentive during my stay.
Location
9.0
The hotel is superbly located at the bottom of the slopes in the Catalan Pyrenees, perfect for a ski trip.
Dining
7.0
The dining experience was okay, but queuing could be a hassle.
Facilities
8.0
The hotel offers great facilities to enhance your stay.
George
United Kingdom,
August
2023
7.6/10
The hotel is in an ideal location right next to the slopes, making it perfect for families who want to enjoy skiing or explore the mountains. I really enjoyed the lobby area with the bar, games, and fireplace. However, there were many Spanish school children during the week, so it's best to avoid booking from Sunday to Thursday if you prefer a quieter stay.
Rooms
7.0
The rooms were average at best and could use more hooks to hang coats and a clothes line.
Service
8.0
The manager was cordial and helpful, addressing any issues in a smart and comfortable manner. Additionally, staff were prompt in responding to requests like checking the WiFi.
Location
9.0
The location is excellent for skiing, right next to the slopes with easy access. The lobby hang out area was a highlight with its bar, games, and cozy fireplace.
Dining
6.0
The dining experience was satisfactory, but there were some queues, and the buffet offerings were just okay. However, the cheese rolls were a nice treat.
Facilities
8.0
The hotel offers great facilities like a pool and games area, which adds to the overall experience.
Great location
Crowded with school children
John
United Kingdom,
July
2023
6.8/10
My stay at the hotel was a mixed experience. The location was excellent, right by the slopes and with a cozy lobby area, but the room I stayed in had some serious drawbacks like a strong smoke smell and uncomfortable bunk beds with tricky ladders.
Rooms
5.0
The room I stayed in was a smokers room with an awful smell. The bunk beds were uncomfortable with very thin and tall ladders that were hard to use.
Service
8.0
The service overall was good, with friendly and helpful staff ensuring a comfortable stay.
Location
9.0
The hotel's location is fantastic, just across from the lifts, making it ideal for families and conveniently close to the slopes.
Dining
6.0
The dining experience, except for breakfast, was okay but could be improved in terms of options and queuing.
Facilities
7.0
The hotel offers various facilities like housekeeping, laundry, and ski equipment hire, enhancing the overall stay experience.
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